General terms & Conditions - Consumer

1. General Consumer / Consumer
Chamber of Commerce: 27194074
VAT no: B01
1.1 Solar Loader is a tradename of FMdeal and all (with buyers of products from solar loader) Agreements. These general conditions apply to all offers of solar loader.
1.2 Unless otherwise agreed, the general applicability of other terms are excluded.
2. Order and contract realization
2.1 All expressions of Solar Loader on the site shall be construed as a solicitation of an offer.
2.2 Orders can be sent by fax, e-mail, websites Solar Loader to be installed (including customer number, your most recent street address, correct telephone number (s), the correct part numbers and quantities to order items.
2.3 If acceptance of an order for a particular item for any reason can not prove to be Solar Loader will, in consultation with the client seek a comparable price and quality product you provide. The order will, after agreement in modified form are accepted.
2.4 The contract is formed when solar loader has accepted the order.
3. Prices
3.1 The prices on the websites of Solar Loader are the actual prices. The prices of mailing may deviate due to price changes after printing the mailings have been made.
3.2 As long as the agreement has been reached solar loader is authorized to price and other conditions change.
3.3 All prices include cost of packing and VAT, excluding costs of transportation, shipping and legal contributions unless otherwise stated. Per order, depending on the method of payment, once one of the websites mentioned contribution to the shipping fee. Excluding VAT is also shown on the collector pages
3.4 Solar Loader after the conclusion of the agreement entitled to modify the rate of VAT and any other taxes / levies to pass.
4. Delivery
4.1 Solar Loader delivers order exclusively on the buyer / purchaser, if the total bill has been paid to Solar Loader.
4.2 Solar Loader determines the mode of transport and the carrier. If the customer has special transport needs, the extra cost shall be borne. All orders will be provided at the street address of the purchaser delivered.
4.3 Solar Loader delivers the order expeditiously off. Delay in the delivery of the whole order or part thereof sends Solar Loader within four weeks after accepting the order message. Buyer has the right within seven days of receipt of the message delay the order, if delayed, without penalty to cancel.
The dispatch of the products is always the risk of the buyer. Loader Solar assumes no liability.
4.4 Solar Loader reserves the right to order in increments to deliver. For partial deliveries or subsequent delivery at no additional charge.
4.5 Despite all the care that we comply with orders, it is possible that an order is not supplied or incomplete. The customer is obliged within seven days after receipt of the articles in writing. Delivery in any event the cost of Solar Loader completed or redone.
4.6 Force Majeure
The orders as soon as possible depending on available resources and the processing performed. If we are due to circumstances which are beyond our control occur, prevented our obligations, we have the choice to implement the agreement to postpone as long as the conditions persist (to a maximum of 30 days, should the circumstance more than 30 days then we can continue up to 1 month after purchase date to date and you have the right to cancel your order free of charge), or the agreement by written notice to the customers end. Following circumstances are regarded as force majeure: strikes, lockouts, riots, revolution, mobilization, war, epidemics, failure of suppliers or other similar or dissimilar circumstances.
4.7 Installation work
If the client wishes that Solar Loader to install the purchased equipment that it is covered by the terms and conditions of FMdeal Total Access, filed with the Chamber of Commerce in The Hague under number 27194074. Client can request these conditions will be emailed.
5. Payment
5.1 Payment is by bank,giropay, Mistercash, credit card, VISA/mastercar cash or online banking (Ideal).
5.2 If it is agreed that the bill will be paid, subject to a (fatal) payment within 14 days after the invoice date.
5.3 In warranted cases giving Solar Loader reserves the right not to accept a proposed payment. In that case it will be announced and the order will be sent after payment.
5.4 Settlement of claims against Solar Loader or suspension is not permitted unless agreed in writing yet.
5.5 Can only advance by bank.
5.6 After crossing a payment, the purchaser of the legal interest and all judicial and extrajudicial collection costs to a minimum of € 100, - payable. Solar Loader can fulfill its obligations to suspend or terminate the agreement by letter.
6. Ownership
6.1 Delivered goods remain the property of Solar Loader, until all (payment) obligations. This applies to all obligations which the law creating a retention permits.
6.2 Solar Loader irrevocably authorized, without being required articles owned by Solar Loader stayed back (to) take.
7. Returns
7.1 Once the customer has his / her product has received the power to the customer within 14 days after receiving the product, the agreement with Solar Loader to dissolve. This is only possible if the product works according to factory specifications.
7.2 After receiving the return, the already paid amount within 30 days the buyer will be refunded.
7.3 When the Solar Loader delivered items within the "trial period" of Article 7.1 are returned, things are considered accepted.
7.4 The right of return are excluded:
  • Batteries, batteries, memory cards;
  • (Articles) software, which the package is opened;
  • Special orders such as orders for spare parts and custom;
  • Project-based work.
8. Warranty
8.1 Solar Loader guarantees that the products meet the agreement and meet the specifications stated in the offer, and therefore is responsible for the factory of the product supplied to you. The warranty of Solar Loader matches the factory warranty. This warranty does not apply in cases where the defect is due to carelessness, intentional damage, or inattention. Warranty void if other than the manufacturer's designated service / repair services or other work on the product have committed.
8.2 When delivered defective / incomplete / wrong products, the buyer is entitled to delivery of the missing, repair or replacement of the item. This right expires when the buyer is not the case within a reasonable time after discovery reports.
8.3 Solar Loader has no technical support. Solar Loader will intercede with the vendor or the buyer will pay.
8.4 This warranty does not apply if:
  • to return the item or device without adequate protection against damage during transportation;
  • changes to the article or device that are;
  • there are defects caused by incorrect or improper use, such as failure to comply with its instructions;
  • the defect is caused by intent or gross negligence;
  • there is an external calamity, such as lightning, power outages, natural disasters, etc.;
  • Solar Loader (on time) the opportunity to examine the complaint and the possible recovery of the defect.
9. Personal
9.1 Personal data in the customer system Solar Loader stored for processing the orders. In addition, Solar Loader uses the information for internal marketing purposes such as sending catalogs offers. Solar Loader uses in the use of personal information with the relevant legislation.
9.2 When Solar Loader data to third parties to perform functions in connection with work described in 9.1, the privacy.
10. Liability
10.1 The liability of Solar Loader on the sale and delivery of products is expressly limited to the regular warranty under article 8.
10.2 Solar Loader is not liable for it provides (technical) advice, and printing errors in catalogs, suppliers or manufacturers technical data and reasonably unforeseeable and uncontrollable poor quality products.
10.3 For the rest, any liability of Solar Loader limited to the amount actually paid by the relevant invoice sent.
11. Information
11.1 Later than the conclusion of the agreement, these general conditions by Solar Loader, electronic or otherwise offered to the buyer. The buyer is responsible for the desired print or save the terms and conditions.
11.2 Solar Loader states on its website the following information:
  • its business address and registration number with the Chamber of Commerce
  • The main features of the products, including price
  • the manner and cost of delivery and payment
  • the email address where complaints may be filed if different from its business address.

If the customer wishes to terminate the agreement or destroy based on the fact that Solar Loader would not meet legal requirements to provide information, this right must be exercised within 14 days after acceptance of the order.


12.1 These terms are governed by Dutch law.
12.2 Disputes are resolved by agreement wherever possible. If that proves impossible, the Dutch courts have jurisdiction and the court in the district where solar power is based Loader, Loader Solar unless the courts of your residence or business location choice.
Filed with the Chamber of Commerce in The Hague under number 27194074 (601 Thorbeckelaan 2564 CE The Hague, Netherlands)
Version Update: August 1, 2009
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